Privacy Policy

Welcome to Hanover Animal Hospital (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”).

This website is hosted on Squarespace, which provides us with the online platform to present our services.

Effective Date: 01/01/2026

  • We may collect the following types of information:

    A. Personal Information You Provide

    When you:

    • Request an appointment

    • Submit a contact form

    • Call or email us

    • Subscribe to updates

    We may collect:

    • Name

    • Email address

    • Phone number

    • Pet information

    • Any details you voluntarily submit

    B. Automatically Collected Information

    Through Squarespace and analytics tools, we may collect:

    • IP address

    • Browser type

    • Pages visited

    • Date/time of visit

    • Referring website

    This data helps us improve our website and services.

  • We use your information to:

    • Schedule and manage appointments

    • Respond to inquiries

    • Provide veterinary services

    • Improve our website

    • Send appointment reminders

    • Comply with legal obligations

    We do not sell your personal information.

  • Our website may use cookies and similar tracking technologies through Squarespace or integrated third-party tools (such as analytics services).

    You can disable cookies through your browser settings, though this may affect website functionality.

  • We may use trusted third-party providers for:

    • Website hosting (Squarespace)

    • Payment processing (if applicable)

    • Email communications

    • Analytics

    These providers have their own privacy policies governing how they handle your data.

  • We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is 100% secure.

  • Depending on your location, you may have the right to:

    • Access personal data we hold about you

    • Request corrections

    • Request deletion

    • Withdraw consent

    To exercise these rights, contact us at:
    manager@hahva.com

  • We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

  • Hanover Animal Hospital
    8251 Crown Colony Pkwy, Mechanicsville, VA 23116
    (804) 746-4936
    contact@hahva.com